OkGo Bet Privacy Policy — How Safely We Handle Your Information

As Bangladesh's most trusted online gaming platform, okgo bet places the utmost importance on protecting your personal information. We believe that a platform's commitment to user privacy is the true mark of its trustworthiness.

This Privacy Policy is written in plain, straightforward language so you can clearly understand what information we collect, why we collect it, and how it is used.

• This policy applies to both the okgobet.net website and its mobile app.
• By registering, logging in, or using any of our services, you are agreeing to this policy.
• If you do not agree, please refrain from using okgo bet and let us know.

Okgo bet collects information in two ways — what you provide directly, and what is automatically gathered as you use our services. Details are outlined below:

Directly Provided Information:

Automatically Collected Information:

• IP address and device information (browser, operating system).
• Login time, session duration, and usage patterns.
• Cookie and location data (only with your permission).
• Betting history and transaction records.

Okgo bet uses your data solely for specified purposes. Your information will never be used beyond what is listed here:

• Account Creation & Management: To complete the registration process and manage member profiles.
• Payment Processing: To process deposits, withdrawals, and transactions.
• Age & Identity Verification: To verify users are 18+ and to prevent fraud.
• Customer Support: To respond to your complaints, queries, and requests.
• Service Improvement: Usage analytics to help improve the okgo bet platform.
• Marketing (with consent): To send you relevant offers and promotions. You can opt out at any time.

Okgo bet never sells your personal data. However, limited information may be shared in specific circumstances:

• Payment Partners: With payment processors such as bKash, Nagad, and Rocket — solely for the purpose of completing transactions.
• Identity Verification: With authorized verification agencies for the KYC process.
• Law Enforcement: When required by law or court order — mandatory compliance only.
• Game Providers: Only the minimum data necessary to operate the games.

Okgo bet uses cookies on its website and app. Cookies are small data files stored in your browser.

Why We Use Cookies:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To understand which parts of the site are most used — fully anonymised.
• Marketing Cookies (Optional): To show relevant ads. You can disable this at any time through your browser settings.

Okgo bet uses industry-leading technology to keep your data secure:

• SSL 256-bit Encryption: All data transmissions are encrypted and cannot be accessed by third parties.
• Firewall Protection: A multi-layer firewall to block unauthorised access.
• Two-Factor Authentication (2FA): Additional verification required when accessing your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorised personnel have access to your information.
• Data Backup: Regular encrypted backups stored in a secure location.

At okgo bet, you have full control over your personal information. You may exercise the following rights at any time:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances, provided there are no legal obligations requiring its retention.
• Right to Restrict Processing: You may request that your data be restricted from use for specific purposes.
• Right to Opt Out of Marketing: You can unsubscribe from marketing emails and SMS messages at any time.
• Data Portability: You may request a copy of the data we hold about you.

To exercise this right support@okgobet.netEmail us at. We will respond within 30 days.

Okgo bet is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

• Age verification is mandatory during the registration process.
• Age verification via ID may be requested if there is any doubt.
• If a minor has accidentally created an account, a parent or guardian may contact us to have the account closed and all associated data permanently deleted.

Okgo bet may update this Privacy Policy when necessary. In the event of any changes, we will:

• We will update the "Last Updated" date at the top of the page.
• Members will be notified of any significant changes via email or in-app notification.
• Continued use of our services after any changes will be considered acceptance of the updated policy.
• For major changes, at least 7 days' prior notice will be given.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@okgobet.net (please include "Privacy" in the subject line for privacy-related emails)
• Live Chat: 24/7 chat support via the okgo bet website or app.
• Response Time: Privacy-related requests are responded to within 30 days.

See related page: Terms & Conditions · Responsible Gaming · FAQ